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Office

109-115 Todor Alexandrov Blvd. Sofia, Bulgaria

Email

denshi@denshi.bg

Phone

+359 882 710 953

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DENSHI Ltd · Sofia, Bulgaria

Privacy Policy·Terms of Service·Cookie Policy
  1. Home
  2. Privacy

Privacy

This Privacy Policy explains how Denshi collects, uses, and protects personal data provided by visitors to the denshi.bg website.

We process only the personal data necessary to communicate with you, respond to your enquiries and, with your explicit consent, send you our newsletter.

1. Data Controller

The controller of personal data processed through this website is:

Denshi LTD UIC: 207475585 Registered office and address: 109–115 Todor Alexandrov Blvd., Office 5B, Vazrazhdane District, Sofia 1303, Bulgaria Email: denshi@denshi.bg Website: denshi.bg

2. What Personal Data We Collect

Through our website, we may collect the following personal data:

Newsletter Subscription

When you subscribe to our newsletter, we collect:

  • Email address

Contact Form

When you submit an enquiry through our website, we may collect:

  • Name

  • Email address

  • Phone number – optional

  • Any information you voluntarily provide in the content of your enquiry

Please do not submit sensitive personal data or any other information that is not necessary for us to process your enquiry.

3. How We Use Your Personal Data

We use the personal data you provide only for the purposes for which it was collected.

When you submit an enquiry, we use your data to receive and process your message, contact you, and provide the information necessary to respond to your request.

When you subscribe to our newsletter, we use your email address to send you news, insights, publications, and other information from Denshi.

We will not use personal data submitted through the contact form to send marketing communications unless you have provided separate consent for this purpose.

4. Legal Basis for Processing

Depending on the specific circumstances, we process personal data on the following legal grounds:

  • Your consent – when you voluntarily subscribe to the Denshi newsletter;

  • Taking steps at your request prior to entering into a contract – when you submit a specific enquiry regarding our services or potential cooperation;

  • Legitimate interests – where processing is necessary to respond to general enquiries, conduct normal business communication, or protect the security of our systems and communications;

  • Legal obligation – where applicable law requires us to retain or disclose certain information.

5. Newsletter and Withdrawal of Consent

Subscription to our newsletter is entirely voluntary.

You may withdraw your consent at any time by using the unsubscribe link provided in the relevant email or by contacting us at denshi@denshi.bg.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

Once you unsubscribe, we will no longer use your email address to send you newsletters unless you subscribe again.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Data submitted through the contact form is retained for the period necessary to process your enquiry and any subsequent communication, unless a contractual relationship or legal obligation requires us to retain it for a longer period.

Newsletter subscription data is processed until you withdraw your consent or unsubscribe from the newsletter.

Once there is no longer a legal basis or business need for retaining the data, it will be deleted or anonymised, unless applicable law requires longer retention.

7. Sharing Personal Data with Third Parties

Denshi does not sell or provide your personal data to third parties for their own marketing purposes.

Certain service providers may have access to personal data where necessary to support the operation of our website and communications, including:

  • Hosting and IT infrastructure providers

  • Email service providers

  • Newsletter management and delivery platforms, where applicable

  • Other technical service providers necessary for the operation and security of the website

Where such providers process personal data on our behalf, they are required to process it only in accordance with our instructions and applicable data protection requirements.

Personal data may also be disclosed where required by law or by a competent public authority.

8. International Data Transfers

Some of the technology providers we use may process data outside the European Economic Area (EEA).

Where applicable, we take appropriate measures to ensure an adequate level of protection for personal data in accordance with applicable data protection legislation.

9. Personal Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

Access to personal data is granted only where necessary for the performance of the relevant professional duties.

10. Your Rights

Under applicable data protection legislation, and where the relevant legal requirements are met, you have the right to:

  • Obtain information about whether we process your personal data and request access to it

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of your personal data

  • Request restriction of processing

  • Object to certain types of processing

  • Receive personal data you have provided to us in a structured, commonly used, and machine-readable format where the right to data portability applies

  • Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at denshi@denshi.bg.

You also have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP) of the Republic of Bulgaria or another competent supervisory authority, where applicable.

11. Cookies

Our website uses essential cookies necessary for its proper operation, as well as advertising and marketing cookies only where you have provided the required consent.

More information about the cookies we use and how you can manage your preferences is available in the Denshi Cookie Policy.

12. Automated Decision-Making

Personal data submitted through the forms on our website is not used for automated decision-making that produces legal effects or similarly significantly affects you.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or applicable legislation.

The latest version of the Privacy Policy will always be published on this page.

14. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Denshi Email: denshi@denshi.bg